REFUND & RETURNS
Accosan LLC is committed to providing a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a clear return policy to protect your rights.
Return Request
To request a return, please contact our customer service team immediately after receiving your item, stating the reason for return and providing relevant order information. Our team will confirm the return process with you as soon as possible upon receiving your request.
Return Requirements
The item must be in its original condition, unused, and fully packaged;
The original invoice or receipt of purchase must be included;
Only items that are not damaged or contaminated by human factors can be returned.
Return Procedure
Contact Email: nimota@accosan.online
Contact Phone: +1 929-949-4945
After customer service confirms your request, you will receive a specific return address and instructions. Please package the item securely to prevent damage during shipping.
Refund Information
Once the product is confirmed eligible for return, we will process the refund after receiving and inspecting it.
Refunds will be issued to the original form of payment and typically take 5-10 business days to process.
Shipping costs are the customer’s responsibility, unless the return is due to product quality issues.
Special Instructions
If the product is defective or shipped incorrectly, we will cover the return shipping costs and provide a replacement or full refund.
Accosan LLC is committed to customer satisfaction and strives to make every shopping experience smooth and worry-free. If you have any questions, please feel free to contact our customer service team, who will provide full guidance and support.